Hardware Diagnostic Procedure

IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system response.

1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation.
3. Refer to the table below to determine which corrective action to perform.

System Check Procedures

Power System Check

If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, check if the power cable is properly connected to the system and AC source.

System External Inspection

1. Inspect the LED indicators on the front panel, which can indicate the malfunction. For the LED locations and description of their behavior, see “System LED Indicators” on page 6.

Arranging a comfortable work area

Working safely and comfortably begins with the arrangement of your work space and the proper use of equipment. For this reason, it is very important to take time and think about how you are going to arrange your work area. Refer to the diagram on the following page as you set up your system.

Here are some points to consider:

Adjusting your chair

Having the right kind of chair does not necessarily mean you’ll be properly supported. It is necessary to adjust your chair to fit your body. Proper body posture will make you more comfortable and productive.

• Avoid tilting your chair. If you have a chair that tilts, lock the tilt knobs so that your chair will not tilt forward or backward while you are using your computer.

This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge
• Flat-blade screwdriver
• Philips screwdriver
• Hex screwdriver
• Plastic flat-blade screwdriver
• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Pre-disassembly Procedure

Before proceeding with the disassembly procedure, perform the steps listed below:

1. Turn off the system and all the peripherals connected to it.
2. Unplug the power cord from the power outlets.
3. Unplug the power cord from the system.
4. Unplug all peripheral cables from the system.
5. Place the system unit on a flat, stable surface.

CMOS Setup Utility

CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.

• When changing the system configuration settings
• When redefining the communication ports to prevent any conflicts
• When modifying the power management configuration
• When changing the password or making other changes to the security setup
• When a configuration error is detected by the system and you are prompted (“Run Setup” message) to make changes to the CMOS setup

NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.

Acer eRecovery Management

Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with:

• Password protection
• Recovery of applications and drivers
• Image/data backup
• Backup to HDD (set recovery point)
• Backup to CD/DVD
• Image/data recovery tools
• Recovery from a hidden partition (factory defaults)
• Recovery from the HDD (most recent user-defined recovery point)
• Recover from CD/DVD

Note: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s System backup to optical disk feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including the ezDock.

The AcerPower 2000 leverages Acer’s ultra-compact design, giving the system the versatility to be deployed in almost any workspace. At only 3 liters in volume and with noise-output performance of just 26 dB, the system will be especially appealing when space is at a premium; where distractions such as noise need to be avoided; or simply when a user wishes to create a more stylish, less cluttered workspace.

The system is ideally suited for the office, boasting the Intel® Core™2 Duo processor, Intel® Graphics Media Accelerator (GMA) 3000 graphics, up to 400 GB hard disk, and dual-channel DDR2 memory. These features ensure excellent productivity and multitasking performance. The system’s easy-to-manage form factor saves desk space, reduces noise, and lowers costs, creating a more comfortable and productive office environment.

Acer Empowering Technology

Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: