Cisco Service Control Management Suite Collection Manager User Guide
This guide describes the installation and configuration of the Cisco Service Control Management Suite (SCMS) Collection Manager (CM). This preface describes who should read the Cisco Service Control Management Suite Collection Manager User Guide, how it is organized, its document conventions, and how to obtain documentation and technical assistance.
This guide is intended for the networking or computer technician responsible for the onsite installation and configuration of the Cisco Service Control Management Suite (SCMS) Collection Manager (CM). It is also intended for the operator responsible for the daily operations of the CM, allowing the Service Provider operator to make enhancements in a subscriber-oriented environment. This guide assumes a basic familiarity with the concept of the Cisco Service Control solution, the Service Control Engine (SCE) platforms, and related components.
Introduction
This chapter provides a general overview of the Cisco Service Control solution. It introduces the Cisco service control concept and capabilities.
It also briefly describes the hardware capabilities of the service control engine (SCE) platform and the Cisco specific applications that together compose the total Cisco service control solution.
- Cisco Service Control Solution, page 1-1
- Cisco Service Control Capabilities, page 1-2
- SCE Platform Description, page 1-3
- Management and Collection, page 1-4
Cisco Service Control Solution
The Cisco service control solution is delivered through a combination of hardware and specific software solutions that address various service control challenges. Service providers can use the SCE platform to support classification, analysis, and control of Internet and IP traffic.
Service control enables service providers to:
- Capitalize on existing infrastructure.
- Analyze, charge for, and control IP network traffic at multigigabit wire line speeds.
- Identify and target high-margin content-based services and enable their delivery.
As the downturn in the telecommunications industry has shown, IP service providers’ business models need to be reworked to make them profitable. Having spent billions of dollars to build ever larger data links, providers have incurred massive debts and faced rising costs. At the same time, access and bandwidth have become commodities where prices continually fall and profits disappear. Service providers have realized that they must offer value-added services to derive more revenue from the traffic and services running on their networks.
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